Our experienced consultants are skilled at developing and implementing employee and customer satisfaction surveys. Methodologies used in surveys may be one-to-one, groups or written questionnaires.

Professional survey results and analysis reports are provided along with possible recommendations. All surveys and data gathered are held in the utmost confidentiality.

With the ever-increasing demands and complexity of the workplace, coaching has become a modern day approach to developing leaders. Numerous organizations have utilized our executive coaching services to help their leaders build a path to achieve personal or organizational aspirations.

Coaching can help leaders overcome obstacles that prevent them from performing at their best. It can help them let go of unproductive behavior and grow with the exploration of new approaches

Coaching Model:

• GOAL setting for the session as well as short and long term.
• REALITY checking to explore the current situation
• OPTIONS and alternative strategies or courses of action.
• WHAT is to be done, WHEN, by WHOM and the WILL to do it.

Whenever teams or groups meet to conduct business, a skilled facilitator is essential to the success of that meeting. Our facilitators will assure that the business at hand is productive by:

1. Helping teams/groups define their objectives
2. Encourage open and effective communication between members
3. Assist members on resolving conflict and overcoming obstacles
4. Monitoring meetings with evaluation and feedback

Kinds of teams/groups where our facilitators can enhance performance:

• Intact Work Groups
• Management Teams
• Design Teams
• Project Teams
• Advisory Groups
• Special Improvement Teams
• Committees and Councils

Focus groups are a form of qualitative research that provides in-depth perspective on a particular topic. Focus groups give you a sense of what makes people “tick”.

Our consultants assist organizations in developing, conducting and analyzing focus groups and the data gathered.

Our focus groups have helped organizations diagnose and solve a whole host of organizational challenges by collecting employee and customer thoughts, concerns, ideas, challenges and solutions.

Sample Topics

• Policy changes
• Changes in operating procedures
• Morale
• Product testing
• Values
• Job Satisfaction
• Customer Satisfaction

Businesses and industries of all types now acknowledge that their people constitute the real competitive advantage. They also realize that enhancing the performance of their people and, consequently, of the organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff

From developing job descriptions to conducting effective performance appraisals, our consultants will partner with management to develop a company wide performance management system.

Benefits of Performance Management:

1. Improved performance
2. Improved communication
3. Organization alignment
4. Organization capability
5. Reduced management time
6. Increased employee self-management
7. Increased employee satisfaction

Levings & Associates has been very successful as the lead agency and project manager for a number of private and public organization initiatives and projects.

Whether short-term (6-months) or long-term (3 years) we are competent at planning, organizing, assessing and acquiring needed resources and providing management of each project from conception to completion.

Our consultants work closely with management on all elements of the project to assure that objectives, budgets, time-lines and milestones are met.

Project Management Steps:

1. Project Plan Development
2. Project Plan Execution
3. Overall Change Control
4. Closing

Retreats are commonly used to bring employees together away from the hustle and bustle activities of the office and workplace in order to focus on a number of initiatives like team building, leadership development, strategic planning, etc.

We can help you organize and conduct your retreat and assist in all stages from A to Z to include facilities, meals, agenda and facilitation.

We offer training workshops on a vast array of topics which can be delivered in the classroom, on-line or at lunch and learn presentations. Please visit our training section for a list of topics.